Privacy Policy for ImmoLex Direkt

Effective Date: January 1, 2025

Welcome to ImmoLex Direkt, a legal services provider for real estate agents. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit immolexup.com or interact with our services.

1. Contact Information

If you have any questions about this policy or our practices, please contact us:

• Address: Château de Chillon, Avenue de Chillon 21, 1820 Veytaux, Switzerland
• Phone: +41763171652
• Business ID: CHE-660.268.344

2. Data We Collect

We may collect the following categories of personal data:

• Identity details (name, title)
• Contact details (email address, phone number)
• Professional information (agency affiliation, role)
• Communications you send to us (inquiries, messages)

3. Purpose of Processing

We process your personal data to:

• Provide legal advice and documentation review
• Manage our client relationship and respond to inquiries
• Ensure compliance with legal obligations
• Improve our website and services

4. Data Sharing

We do not sell or rent your personal data. We may share data with trusted third-party service providers who assist with:

• Technical operations of our website
• Secure data storage and backup
• Professional compliance reviews

These parties are bound by confidentiality obligations and may not use your data for other purposes.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. Access to your data is restricted to authorized personnel with a legitimate need.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences and improve site functionality.

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.

7. GDPR Compliance

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: Obtain confirmation of whether we process your data and request a copy.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your data where we have no lawful basis to retain it.
• Right to restriction: Limit the processing of your data under certain circumstances.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on our legitimate interests.

To exercise these rights, please contact us via our contact form or by phone at +41763171652.

8. International Data Transfers

Your data is stored and processed in Switzerland. Where transfers to other jurisdictions are necessary, we ensure appropriate safeguards are in place to protect your privacy.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once retention periods expire, we securely delete or anonymize your data.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted with a revised effective date. Continued use of our services constitutes acceptance of the revised policy.

11. How to Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

• Address: Château de Chillon, Avenue de Chillon 21, 1820 Veytaux, Switzerland
• Phone: +41763171652
• Business ID: CHE-660.268.344
• Online: contact form